1. Introduction

 At Softvaro, we understand the importance of taking care of your personal data. By browsing our website and learning more about who we are and what we do, you may provide us with information that, if it identifies you or helps identify you, is considered Personal Data.

This Privacy Policy describes how we handle this data, clearly stating which categories of data we collect, for which purposes, and how we protect them, in compliance with current privacy laws.

By using our website, you declare that you agree to the stated terms, are over 18 years old, and are fully capable of entering into agreements. If you are under 18, this website is not intended for you.

We stress that our policies are subject to continuous improvements. If you have any questions, please e-mail us at: privacidade@softvaro.co

2. Personal Data You Provide to Us Directly

2.1 – Contact Form
By contacting us through the forms available on this website, you may provide data such as your name, e-mail address, organization, and a message. We use this information to:

• Respond to your requests, inquiries, and comments;
• Better understand your interest in our services.

We ask that you do not provide the personal data of third parties without their consent.

3. Browsing Data (Cookies and Analytical Tools)

We collect information about your browsing behavior to understand how visitors interact with our site and continuously improve content and usability. To this end this, we use web analytics tools, such as Google Analytics, which employ cookies (small text files) stored in your browser.

• Cookies: These are used to identify language preferences, analyze traffic, and provide a better browsing experience.
• Disabling Cookies: You can disable cookies in your browser settings. However, this may affect some features of the website.

4. Purpose of Data Processing

Collection of Personal Data serves legitimate purposes, including:

• Responding to requests made via the contact form;
• Improving user experience on the site by analyzing access and navigation metrics;
• Maintaining commercial contact with individuals and organizations that clearly indicate interest in our services.

5. Sharing of Personal Data

We may share personal data with data processors (such as hosting providers, analytics platforms, etc.) acting on our behalf, under contract, and in accordance with our instructions. In addition, we may share data to comply with legal obligations or judicial decisions.

6. Information Security

Softvaro is committed to implementing appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. Access to collected information is restricted to employees and service providers who need it to perform their roles.

7. Your Rights as a Data Subject

Under applicable law, you may request:

• Confirmation and Access: To be informed if your data is being processed and, if so, request access to it;
• Correction: To update or correct incomplete, inaccurate, or outdated data;
• Anonymization, Blocking, or Deletion: That unnecessary or improperly processed data be anonymized, blocked, or deleted;
• Revocation of Consent: To withdraw your consent to data processing at any time, if said processing is based on consent;
• Objection: To object to the processing of data you deem unnecessary or excessive.

To exercise these rights, please e-mail us at: privacidade@softvaro.co

8. Data Retention

We retain your personal data for as long as necessary for the purposes described herein or as required by law. When no longer necessary, the data is deleted or anonymized.

9. Changes to this Policy

Softvaro may change this Privacy Policy at any time. The updated version will always be available on this page, with the revision date clearly indicated.

10. Contact

If you have any questions or requests related to this Privacy Policy or the processing of your personal data, please e-mail us at: privacidade@softvaro.co